Due to the artisanal nature of our items, All sales are final sale, unless the item is damaged. As each item is handcrafted, measurements may vary slightly from the stated dimensions. Photos are for reference only; the appearance of the actual item may differ slightly. If the item is damaged, send the item within 14 days. If 14 days have gone by since you received the item, unfortunately we cannot offer you a refund. To be eligible for a refund, your item must be unused and in the same condition you received it, and in its original packaging. Items that appear used or worn upon inspection are not eligible for refunds or exchanges. We will work hard to make it right.
If you decide to return an item to Magixstyx, you are responsible for the cost of returning the package. We reserve the right to reject any returns that do not comply with the conditions stated above. If the item Is damaged, your refund will be issued to your credit card within 14 days. If your package is not accepted, a refund will not be granted, and if you so desire, it will be sent back to you at your expense. If you are shipping an item, you should consider using a trackable shipping service or purchasing shipping insurance.
To return a product, you can mail it to:
7111 Santa Monica Blvd STE B, 277
West Hollywood, CA 90046